tag:railsillustrated.com,2009:/perfecting-signup/feed railsillustrated.com/perfecting-signup.html 2010-01-31T09:09:18Z tag:railsillustrated.com,2009-03-03:/perfecting-signup/comments/1230999106 2009-01-03T16:11:46Z Hey Erik, I'm right there with you man. We had this really nice message worked out for Step 2, where it explains how you have been emailed and to check that for an activation link and how we need to do it this way to keep out bots. A bug popped up somewhere preventing that message from displaying which has been the source of much confusion. We are working to restore that ASAP. Some interesting other options here too. I like the one where the enter a site to monitor right away and they get a confirmation email after that. Chris Coyier http://aremysitesup.com tag:railsillustrated.com,2009-03-03:/perfecting-signup/comments/1231022339 2009-01-03T22:38:59Z Erik- I'm the backend developer on Are My Sites Up?, and I can tell you for certain that we did do extensive user testing before launch, and that the code for telling a newly-signed up user to check their email was in place. We got tripped up by a bug in redirection later on, and I guess that all of our testers had made it far past the signup stage by the time that the bug made it into production, so we didn't notice until people started signing up at launch. I guess what I'm saying is that sometimes, even if you send a bunch of users at a site to test, some things slip through the cracks. In any event, the message now properly appears upon signup. Also, during the user testing phase we decided to go against Option 1 that you listed above, as it would allow anyone/anything to sign up, set up some sites and leave, without the email address being valid or them even being a real person. To make sure that we didn't get overrun by a bunch of fake users and to keep our database as clean as possible, we decided to go with user verification within email for now. richard http://shiftedfrequency.net tag:railsillustrated.com,2009-03-03:/perfecting-signup/comments/1231199024 2009-01-05T23:43:44Z Richard - You are right that there is a downside to allowing users to signup without verifying the email address. Another option that might be worth considering is to allow signup with only a URL to monitor and an email address and require confirmation of the email and completion of the signup process within a certain time period. You could send an email after a week, or after the first time the site goes down with a link to complete the signup process. 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